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Out of Hours

With our extended opening hours, we are now available between 8am-7pm on weekdays and 8am-6pm on weekends and bank holidays, we hope you will find less need to use our out of hours service.

However we also know that your pet can become ill or suffer accidents at any time. To make sure you have access to high quality care at night we have chosen to partner with Vets Now, the leading provider of Out of Hours care. The team at Vets Now are always there when we are closed, so you can rest assured that you and your pet will have a vet and nurse on hand, even at four in the morning. Their fully qualified staff will provide free advice over the phone and advise whether you need to take your pet into their clinic for immediate treatment. Please don’t hesitate to call them if you’re at all concerned.

By using Vets Now to cover our Out of Hours Emergencies it enables our vets and nurse to get a good night’s rest at nights so we can continue providing the high quality care during the day that we pride ourselves on. Vets Now take over from us when we close in the evenings. In the even of an emergency just ring our normal number 01994 230451 if its out of hours you will be transferred through to Vets Now. Where they can give you free advice over the phone and arrange immediate appointments to see your pet if it is required. Please be aware that because of the nature of Out of Hours emergencies, a night-time  appointment will be more expensive than seeing a vet during usual hours.Vets Now will discuss this with you at the time of appointment and before commencing any treatment. Please consider pet insurance to give you peace of mind that your pet will be able to receive the best possible care 24 hours a day.

Any patients which require admission and hospitalisation in the night at Vets Now will be transported back to our practice in the morning by our Pet Amublance, free of charge

 

Vets now is located at Vets Now Swansea, 20 Viking Way, Winch Wen, Swansea, SA1 7DA

From M4 Westbound:

Exit  the M4 at Junction 44 turning left at the end of the slip road onto the A48.

Follow the A48 passing the Llansamlet Rail Station on your left and turn down

Nantyffin Road. Continue down passing the train station on your right and then turn left onto Viking Way. Vets Now is now located on the bend of the road on the right.